Macpac has designed apparel and equipment that has inspired a life outdoors since 1973. Designed, tested and proven in the ultimate outdoor test lab - New Zealand, Macpac’s wide range of products are made for adventurers, by adventurers.

Macpac eGift Card Terms and Conditions

• Cards cannot be replaced if lost or stolen.
• Not redeemable for cash.
• Gift cards may only be redeemed in the country of purchase.
• In the event the gift card value information is unable to be retrieved due to system or telecommunication failure, Macpac reserves the right to decline a gift card transaction until the correct card value can be verified.
• This card does not expire.
• For full terms and conditions please visit https://www.macpac.com.au/terms.html

Each Gift Card will have a:

• 17-digit card number (or, for Gift Cards issued prior to October 2021, a 12-digit card number) (“Card Number”); and
• 4-digit access PIN (“Access Pin”).
• Gift Cards have no expiry date.

Purchases with your Gift Card:

You may purchase goods from our store or on our website by selecting the goods and taking them to the point of sale operator in our stores or on our website.

• For in-store purchases, you will swipe your physical Gift Card or scan the barcode on your eGift Card and enter the Card Number and Access PIN into the pin pad.
• For online purchases, instructions will be provided on our website for the Card Number and the Access PIN to be entered to complete the purchase.
• When you make a purchase with a Gift Card, we will reduce the remaining card value (being the portion of the initial value of the Gift Card that remains unspent at any time) by the value of all purchases of goods and services that are processed against the Gift Card.
• Your Gift Card may only be used to make purchases up to the remaining card value.
• If you wish to make a purchase for an amount that exceeds the remaining card value, you must pay the excess using another payment method.
• Once the remaining card value is completely used, you should destroy your Gift Card.
• Your Gift Card cannot be reloaded or topped up.

You can check your card balance and transaction history:

• By calling 1800 325 215: You will be required to provide the Card Number and the Access PIN to our call centre operator.
• On our website: You will be required to enter both the Card Number and Access PIN on the designated page.